Whilst, we are committed to excellence and have every confidence that we provide the best range of Medical capital equipment and consumable products and contract maintenance services, first-rate reliability and overall value for money - we will never be complacent and continually seek out opportunities for quality improvements.
All our products conform to the highest European and International Standards and through adherence to good manufacturing (GMP) and good distribution practices (GDP) and the continual review of our Quality Management System, we aim to provide the highest level of service to our customers both internal and external.
We are accredited to the BS EN ISO 9001:2008 quality standard
, which is independently audited and reviewed by QMS International. Furthermore, our Head Office Support and Supply Chain operations are currently in the process of enhancing our ISO accreditation to include the ISO 13485:2003 quality standard
At Pyramed Ltd, Quality is not simply used as a compliance tool but forms a vital element of our business operations and to this end we manage customer databases and tracking systems like that of our Pilgrim Complaints/Corrective Action and Preventive Action system to help improve our work practice efficiency and controls.Current ISO 9001:2008 - Is intended for any organization that designs, develops, manufactures, installs and/or services any product or provides any form of service. It provides a number of requirements which an organization needs to fulfil if it is to achieve customer satisfaction through consistent products and services which meet customer expectations. It includes a requirement for the continual improvement of the Quality Management System.Upgrading to ISO 13485:2003 - Standard, published in 2003 that represents the requirements for a comprehensive management system for the design and manufacture of medical devices. While it remains a stand-alone document, ISO 13485:2003 is generally harmonized with ISO 9001.